When you open an online vet chat, you want to know who is answering. On reputable services, an online vet doctor is a licensed veterinarian, the same kind of professional you would see at a clinic. Here is what that means, what they can help with and how to check credentials.
A veterinarian in the US typically completes:
Some vets also complete internships, residencies and board certification in specialties like internal medicine, dermatology or behavior.
Some online services also use:
All can be helpful, but you deserve to know who you are talking to. Our guide to vet tech vs. veterinarian explains the roles. At NYP TeleVet, you talk to licensed vets.
Read 7 things you can ask an online vet for ideas.
An online vet cannot physically examine your pet, run tests, give vaccines or perform surgery. Prescribing depends on state law and the veterinarian-client-patient relationship. Some services, including ours, never prescribe. See can online vets prescribe medication? for details.
You can check a US veterinarian’s license through your state veterinary board or the American Association of Veterinary State Boards. Ask the service for the vet’s full name and licensing state. Our step-by-step guide to vet license lookup shows how.
A good online vet will:
If you are not sure what to expect, start with what is a TeleVet and how does it work.
On reputable services, yes. Always confirm whether you are speaking with a licensed vet or another team member.
Yes. Vets are trained to care for all dog and cat breeds and will ask about breed-specific risks during the consult.
Talk to a licensed vet 24/7, even on holidays, by chat, voice call or video call. Your first month is free with code FREEMONTH, then US $9.99/month, at nyptelevet.com/. One membership covers up to 6 pets, and you can cancel anytime.
Our vets can’t prescribe medication, but they’ll tell you what’s likely needed and when an in-person visit is the next step.
⚠️ Disclaimer: NYP TeleVet is not a substitute for professional veterinary care. For emergencies (trouble breathing, seizures, severe bleeding, collapse), go to the nearest veterinary clinic immediately.
🚫 Currently not available in Hong Kong.
Not sure what to do next? Ask a vet now.
