
The first 48 hours with a new puppy are a whirlwind of excitement, exhaustion, and a surprising number of health-related questions. New puppy first days are critical for setting the stage for a healthy life, and new owners are often caught off guard by how much veterinary knowledge is needed in those early hours. What vaccinations does the puppy need? Is the soft stool normal? When should you be worried about whining? How do you know if the puppy is eating enough? Bringing puppy home is a joyful event, but having expert guidance available from the very first day makes the experience smoother and safer. NYP TeleVet gives new puppy owners 24/7 access to licensed veterinarians throughout those critical first days.

Soft stools. Expected in the first few days due to stress and dietary transition. If diarrhea is watery, bloody, or persists past day 3, consult a vet.
Whining and crying at night. Normal separation anxiety. A warm heat pad under half the bedding and a ticking clock can help.
Not eating much. Mild appetite suppression is common in the first 24 hours. Not eating at all for more than 24 hours needs attention.
Sleeping a lot. Normal - puppies sleep 16 to 20 hours per day. Concern arises if the puppy cannot be roused or seems unusually limp.
Sneezing or nasal discharge. A small amount of clear discharge can be normal. Colored discharge, difficulty breathing, or lethargy alongside respiratory symptoms warrants a call to a vet.
NYP TeleVet is available around the clock to answer the constant stream of questions that come with a new puppy:
For US $9.99 per month covering up to 6 pets, NYP TeleVet is the expert companion every new puppy owner needs.

NYP TeleVet gives you access to licensed vets 24/7, including nights, weekends and holidays, by chat, voice call or video call. One membership covers up to 6 pets. Your first month is free with code FREEMONTH, then US $9.99/month, and you can cancel anytime. Our vets can’t prescribe medication, but they’ll tell you what’s likely needed and when an in-person visit is the next step. Visit NYPTeleVet.com to get started.
⚠️ Disclaimer: NYP TeleVet is not a substitute for professional veterinary care. For emergencies (trouble breathing, seizures, severe bleeding, collapse), go to the nearest veterinary clinic immediately.
🚫 Currently not available in Hong Kong.
Not sure what to do next? Ask a vet now.
